keystone - Helpdesk Inbound Impacted – Incident details

All systems operational

Helpdesk Inbound Impacted

Resolved
Major outage
Started over 5 years agoLasted about 4 hours

Affected

KeyStone Service Desk

Major outage from 10:45 PM to 2:42 AM

Inbound Calling

Major outage from 10:45 PM to 2:42 AM

Updates
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    The larger internet and phone issues today have impacted our ability to make and receive calls. Please Text our main number @ 423-464-6424 or email service@keystone.solutions if you need to open a new ticket. We will field these as quickly as possible.