keystone - Inbound call issues from Verizon Wireless – Incident details

All systems operational

Inbound call issues from Verizon Wireless

Resolved
Partial outage
Started 11 months agoLasted about 4 hours

Affected

3rd Party Platforms

Partial outage from 4:30 PM to 8:22 PM

FluentStream Voice

Partial outage from 4:30 PM to 8:22 PM

Updates
  • Resolved
    UTC
    Resolved

    Our provider has let us know that this issue has been resolved, and calls should be working properly at this time. If you continue to have issues, please give us a call at 423.464.6424

  • Investigating
    UTC
    Investigating

    We have reports of calling issues affecting inbound calls from several providers, including Verizon Wireless, across KeyStone Voice. Our provider is currently working on a resolution.