keystone - Delay in receiving tickets submitted via e-mail – Incident details
All systems operational
Delay in receiving tickets submitted via e-mail
Resolved
Partial outage
Started 5 months agoLasted about 4 hours
Affected
KeyStone Service Desk
Partial outage from 7:30 PM to 11:44 PM
Inbound Email Processing
Partial outage from 7:30 PM to 11:44 PM
Updates
Resolved
Resolved
The incoming email issue has been resolved.
Investigating
Investigating
We are currently experiencing a delay in receiving tickets submitted via email. If you need help immediately, please contact us by phone or via Keystone Support Chat.
