We have received reports of Microsoft logins being slow or unavailable.
Microsoft is aware and is working on a fix:
Users may be unable to access or use some Microsoft 365 services and features
Issue ID: MO941162
Affected services: Exchange Online, Microsoft 365 suite, Microsoft Power Automate in Microsoft 365, Microsoft Purview, Microsoft Teams, SharePoint Online, Universal Print
Status: Service degradation
Issue type: Incident
Start time: Nov 24, 2024, 9:54 PM EST
More info
The affected scenarios are as follows:
Users may be unable to access Exchange Online using the following impacted connection methods:
- Outlook on the web
- Outlook desktop client
- Representational State Transfer (REST)
- Exchange ActiveSync (EAS)
Users may be unable to use the following features within Microsoft Teams:
- Users are unable to create or update Virtual Events, including webinars and Town Halls.
- Users may be unable to access or modify their calendar in Microsoft Teams. This would include loading calendar, viewing meetings, creating/updating meetings and joining meetings.
- Users are unable to create chat, add users and create or edited meetings.
- Users are unable to create or modify new teams and channels.
- Users may be unable to update presence.
- Users may be unable to use the search function.
- Users may not see updated list of files and links failing to load within the Chat shared tab.
Users may experience the following issues with Microsoft Purview:
- Users may be unable to access the Purview Portal, or Purview Solutions.
- Users may experience delays in policy stamping and with Adaptive Scope Evaluations.
Users may be unable to export content or set and view labels within Microsoft Fabric.
Some Microsoft Fabric users with Purview Information Protection Policies with sensitivity labels enabled, may be unable to use interactive operations on Power BI Desktop format files and reports, including export operations on Fabric artifacts with Sensitivity labels applied.
Users may be unable to use the search feature within SharePoint Online.
Users may be unable to perform the following actions within Microsoft Defender for Office365:
- Users may be unable to create simulations, simulation payloads or end user notifications.
- Users may experience issues with delivery for end user notifications and simulation messages
- Some users may experience failures in manual or AIR approved Remediation Actions submitted through ThreatExplorer, Advanced Hunting or the Action Center.
- Users may experiences issues with viewing simulation reports, and content.
- Users may get a “You can’t access this section” error when accessing sections of the Defender XDR portal, such as the Incidents and Alerts pages, that include affected Defender for Office 365 shared components.
Users leveraging Universal Print may experience the following issues:
- Users may be unable to Print via Universal Print.
- Users may be unable to list Printers/Printer Shares on the Azure Portal Universal Print blade.
- Users may be unable to Register Printers via Universal Print.
Users may experience errors running flows that utilize cloud connectors in Power Automate for Desktop.
Users may be unable to access their bookings within Microsoft Bookings.
Users may be unable to use some Microsoft Copilot features including:
- Users are unable to use the personal Copilot panel in meetings and post meetings.
- Users are unable to see historic Copilot conversation history in meetings and post meetings.
Scope of impact
Any user routed through affected infrastructure and attempting to use the functionalities outlined in the More info section of this communication may be affected by this event.
Preliminary root cause
A recent change has resulted in a portion of infrastructure not operating as expected.
Current status
Nov 25, 2024, 11:44 AM EST
We're rerouting traffic to alternate infrastructure to expedite mitigation. In parallel, we're resolving complications leading to the delays in targeted server restarts.
This quick update is designed to give the latest information on this issue.
