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Google has posted full resolution of this issue.
Google has confirmed resolution except for Google Meet
We are investigating a global outage impacting a number of google services including Gmail, Google Calendar, Drive, Docs, Meet, etc. We are monitoring the situation and will update when Google provides an update https://www.google.com/appsstatus/dashboard/
No notices reported this month
Our provider has let us know that they have resolved the issue within the Lumen network. If you are still experiencing issues, please call and let us know. Thank you!
We have received information from our Provider: "Earlier this morning, we became aware of an issue within the Lumen network that impacted audio on inbound and outbound calls. As of 1:40PM EST, Lumen was removed from our outbound routing to alleviate calling issues and take an alternative route. Inbound calling is still affected by this. At this time, we are working with Lumen and escalating the Lumen ticket to higher level management to obtain a faster resolution. Thank you for your patience!" We'll update as soon as we get more info from our provider. Outbound calling should no longer be affected.
We have received notification from a subset of customers that they are experiencing quality issues with their voice services. We are working now to assess the spread of the reported issues and are working with the provider to find a cause. If you are currently experiencing voice issues, please let us know.
Apr 2025 to Jun 2025
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